General Information and Reservation Policies

Please read the “small print” carefully for our Chestertown Inn. If you have a question, call us at 1-866-305-1860 and we will gladly explain.

General Information:

• CHECK-IN: from 3:00PM till 7:00PM. To arrange for a late arrival call us at 1.866.305.1860
• CHECK-OUT: no later than 11:00AM. Late check-out fee $35.
• Breakfast is served from 8:30AM to 10:00AM.
• Reservations that include a Saturday night require a two night stay, holidays and special events require a three night stay.
• Rates are for two people.
• The sales and lodging tax rate is 11%.
• We accept: Visa, Mastercard, Discover, personal checks, traveler’s checks and cash.
• Please, NO smoking, burning of candles or incense on the property.
• Limitations on babies and/or children staying: 12 years and older only.
• Only the Red, Green and Blue Rooms can accommodate one additional child or adult.  Please add $39 plus tax.
• We can accommodate a non-shedding dog, under 50 lbs. in Russell’s Cottage. All pets need to be crated when left alone in the cottages. A $25 pet fee applies per day.
• Please note, all rooms have flat screen TVs with DVD players for watching movies.  However, we DO NOT have cable TV service and only get  digital TV reception for about 10 stations. If watching cable TV is imperative to your well being consider choosing alternative accommodations.
• The fireplaces are opened and used from November 1st to April 1st.
• Our driveway is very narrow. We restrict oversized vans and trucks.

Deposit amount required: One night or 50% of stay, which ever is greater.

Cancellations:

• Please note: Cancellations are accepted by phone only 1.866.305.1860 and must receive a cancellation number. Otherwise they are not valid.
• Your deposit minus a $39 cancellation fee will be returned if cancellation is made 15 days or more prior to scheduled arrival date. Cancellation received less than 15 days prior to arrival date, regardless of the reason, will be charged the full amount if we can’t re-rent the room for the entire canceled reservation.
• For holidays, special events and multiple room bookings the deposit minus a $39 cancellation fee per room will be returned if cancellation is made 30 days or more prior to scheduled arrival date. Cancellation received less than 30 days prior to arrival date, regardless of the reason, will be charged the full amount if we can’t re-rent the room or rooms for the entire canceled reservation.
• For elopements and Intimate weddings the terms and conditions of the signed contract apply.
• We highly recommend trip insurance such as Travelguard if you are worried about an unexpected emergency.
• SORRY, NO EXCEPTIONS.

It’s not easy being Green:

We limit the Inn’s environmental impact as much as possible by composting all food scraps. Check out our compost mountain on your next visit! We recycle paper, plastic, glass and aluminum. We no longer offer bottled water but have an airpot with ice water in the den. Our well water is regularly tested by the Kent County Health Department and is delicious. We keep the grass fairly long to retain moisture. Organic fertilizer is sparingly used around the property. The vegetable and berry garden is organic. We purchase our eggs, bacon, sausage and ham from a local farmer. We make our own jams and fruit butters with locally grown fruit from Godfrey’s Farm. You will enjoy a freshly prepared à-la-carte breakfast and our baked goods are made from scratch and baked daily.

Large amenity bottles have replaced the small, individual bottles in the bathrooms. No worries, they are still the same wonderful products. We’ll ask you to tell us if you wish to reuse your towels a second day to help conserve water or if you prefer to have them changed daily.