General Information and Reservation Policies

Please read the “small print” carefully for our Chestertown Inn. If you have a question, call us at 1-866-305-1860 and we will gladly explain.

General Information:

• Please, NO smoking, burning of candles or incense in any of the buildings on the property. 

• CHECK-IN: from 3:00 PM till 7:00 PM. To arrange for a late arrival call us at 1-866-305-1860.

• CHECK-OUT: no later than 11:00 AM.

• Breakfast is served daily from 8:30 AM to 10:00 AM.

• The rates quoted are always for two people. The sales and lodging tax rate is a combined 11%.

• We accept: Visa, Mastercard, Discover, personal checks, traveler’s checks and cash. All refunds will be subject to a $39 fee.

• Reservations that include a Saturday night require a two night stay, holidays and special events require a three night stay.

• Please add $40 for all single night reservations in Mulberry, Olivia or Camellia Cottages when available.

• Only the Red, Green and Blue Rooms can accommodate one additional child or adult over the age of 12.  Please add $39 plus tax, per night.

• Limitations: We can NOT accommodate children (incl. babies) under the age of 12 years.

• We can accommodate a non-shedding dog in Camellia Cottage. All pets need to be crated when left alone in the cottage. A $25 pet fee applies per day.

• Our fireplaces are opened and used from November 1st to March  31st. If you plan to visit the Brampton to enjoy a fire in a fireplace, please plan to stay between November 1st and April 1st. We make no exceptions.

• Please note, all rooms have flat screen TVs with DVD players for watching movies.  However, we DO NOT have cable TV service and only get digital TV reception for about 10 stations. If watching cable TV is imperative to your well being consider choosing alternative accommodations.

• Unfortunately our driveway is very narrow. We restrict over-sized vans and trucks.

Deposit amount required: One night or 50% of stay, which ever is greater.

Cancellations:

• Please note: Cancellations must be made by phone at 1-866-305-1860 and must receive a cancellation number. Otherwise they are not valid. Email can get lost in cyber-space and unless you spoke to us in person there is no guarantee that we’ll know about your change of plans.

• Your payment minus a $39 cancellation/refund fee will be returned if cancellation is made 15 days or more prior to the scheduled arrival date. Regardless of the reason, there is NO refund and the reservation can NOT be moved to another date for cancellation received less than 15 days prior to arrival date.

• For holidays, special events and multiple room bookings the deposit minus a $39 cancellation/refund fee per room will be returned if cancellation is made 30 days or more prior to the scheduled arrival date. Regardless of the reason, there is NO refund and the reservation can NOT be moved to another date for cancellation received less than 30 days prior to the arrival date.

• For a long term rental in Camellia Cottage we require a deposit equal to two months rent (first and last month) or the full amount if it is for a shorter stay. If a cancellation is made 30 days or more prior to the scheduled arrival date we will refund the deposit minus 10% of the amount paid. Regardless of the reason, there is no refund for a cancellation or partial cancellation received less than 30 days to the arrival date.

• For elopements and Intimate weddings the terms and conditions of the signed agreement apply.

• We highly recommend trip insurance such as Travelguard if you are worried about an unexpected emergency.

• SORRY, NO EXCEPTIONS.

It’s not easy being Green:

We limit the Inn’s environmental impact as much as possible by composting all food scraps. Check out our compost mountain on your next visit! We recycle paper, plastic, glass and aluminum. We no longer offer bottled water but have an airpot with ice water in the den. Our well water is regularly tested by the Kent County Health Department and is delicious. We keep the grass fairly long to retain moisture. Organic fertilizer is sparingly used around the property. The vegetable and berry garden is organic. We purchase our eggs, bacon, sausage and ham from a local farmer. We make our own jams and fruit butters with locally grown fruit from Godfrey’s Farm. You will enjoy a freshly prepared à-la-carte breakfast and our baked goods are made from scratch and baked daily.

Large amenity bottles have replaced the small, individual bottles in the bathrooms. No worries, they are still the same wonderful products. We’ll ask you to tell us if you wish to reuse your towels a second day to help conserve water or if you prefer to have them changed daily.